The Team at Flexi Plus Finance take Responsible Lending seriously. Below are important points regarding our Responsible Lending practices:

  • Ability to repay. We endeavour to make sure that we lend only to clients that have the ability to repay our loans based on the information provided and through our verification process.
  • Fees or Charges. All of our fees and charges are self-explanatory and clearly documented for you as part of your loan contract. We believe in transparency and we want you to be fully aware of your loan. A Flexi Plus Finance team member is available to discuss any issues you may have!
  • Loan repayments. We provide an easy repayment guide that is clearly documented for you.
  • We only lend to Australian residents, who are either employed or are on Government benefits, and can demonstrate that the loan is affordable.

Missed payments and failure to pay

If you miss a scheduled payment, under the terms of your contract, you may be charged a fee of $22.00. If you are having difficulty repaying your loan for legitimate reasons please call Flexi Plus Finance immediately on (07) 3202 1119 Ipswich, (02) 6621 8688 Lismore, (07) 5526 0398 Mermaid Beach or (07) 4725 0555 or email us at to discuss payment arrangements.

New Loan Policy

If you wish to borrow more funds, your existing loan will need to be completely discharged before we can enter into a new transaction with you. If entering into a new loan agreement, we must be satisfied it is suitable and affordable for you.

Australian Credit Licence Number 427979